AO Arena, Manchester.
No under 14s in the standing area, 0 - 14s must be accompanied by an adult. No refunds will be given for incorrectly booked tickets.
Where we provide a seating plan for events, every effort is made to show you correct information. Ho...
For access information : - Please visit:https://ao-arena.com/accessibility/phone
Our dedicated phone line is 0161 950 5229 (only available when the tickets go on sale). Please leave 1 message (this line is available for accessible customers only). Call backs will be done in the order that the venue receives them.
Under 14 must be accompanied and no under 14s go on the floor for standing floor shows.
Children shows allow babes in arms up to 23 months however some shows specifically targeted at younger audiences require a ticket for anyone attending the performance. Please check the relevant show's event page for further details.
Further enhanced security checks have been put in place at Manchester Arena to provide reassurance and confidence and we advise you to arrive in plenty of time to pass through these additional security checks.
We also ask that you keep personal belongings to a minimum and only bring your essentials with you. Please do not bring any backpacks or large bags as these will not be permitted into the arena. You are permitted to bring small bags or handbags no larger than 35cm x 40cm x 19cm (approx. an A3 piece of paper).
There are no storage facilities for large items within the venue and it will be left to the patron to find a safe temporary facility to hold them. The venue will not be responsible for late admission or non-admission as a result of this policy.
If you are collecting tickets on the day a temporary box office has been set up on the Trinity Way corridor next to the Arena car park entrance. This temporary box office will be open from 4.00pm only on a show day and will close approximately 15 minutes after the main act goes on stage.
Please check Manchester Arena's website (manchester-arena.com) and follow them on social media (@manchesterarena) for specific show information before your visit.
The resale of tickets is only permitted via the artist's official resale platform Twickets. Transferal of tickets is not permitted under any other circumstances. If the promoter reasonably believes that a ticket has been resold through unauthorised resale platforms including onsale auction sites, that are not endorsed by the artist, then the barcode on the ticket will be voided, prohibiting entry to the concert.