PLEASE NOTE: This package does NOT include a ticket to the show. You must also have a ticket to show in order to purchase this package. All packages are NON-TRANSFERABLE; NO CUSTOMER NAME CHANGES will be permitted under any circumstances. You will receive an email from Warner Music Artist Services approximately 48-72hrs before the performance date with instructions regarding the VIP Experience. All programs & times may vary date-to-date and are subject to modification at any time for any reason however the VIP Experience will take place prior to the advertised time of doors. Laminates are for commemorative purposes only. The laminate does not gain or authorise access into the venue, VIP or any backstage areas. All merchandise to be collected from the venue on the night of the show. If you have questions regarding the package or have not received your instructions in the timeframe indicated, please contact Warner Music Artist Services by emailing vipinfouk@wmgcustomerservice.com